Vehicles Tracking System

Each of our vehicles is fitted with a state-of-the-art tracking system. This GPS hi-tech equipment uses satellite signals to transmit a time and signal location of our Volkswagen Transporter vans. This location is then displayed on a secure, gridded web-based mapping system back at our headquarters in Lambeth.

At Pimlico we maximise on the use of advanced technology to improve our efficiency and our durable, accurate and incredibly quick tracking system allows us to have instant visibility of our engineers out on the road.

“Our vehicle tracker has taken our communications systems to another level. It’s simply a common sense tool that is invaluable to our business operations,” says Charlie Mullins.

Helping us Maintain Our High Quality Service

Our vehicle tracking system allows us to assign new jobs to the closest engineer and it provides us with all the relevant information needed so that traffic jams can be avoided and the most efficient routes can be taken.

This reduces our response times and gives us the ability to provide more accurate and better informed call times which in turn help us to maintain the high level of quality service that we are renowned for.

“Our tracking system means we can get to more customers in a day. No-one’s allowed to waste any time,” says Charlie.

By having all the relevant information on one big screen in our office, our call centre staff have easy access to data that will enable them to answer enquiries rapidly and accurately.

Any discrepancies over time arrival and duration of jobs can be cleared up in no time as we can cross reference invoices and time sheets with tracking data. We are happy to provide a vehicle site report at a customer’s request.

Improving Safety

Our tracking system also allows us to manage and improve the road safety of our engineers. By monitoring the driving style and behavior of our engineers we can eliminate dangerous and aggressive driving such as speeding, harsh acceleration and hard breaking. We ensure that all our engineers drive safely and sensibly.

Reducing Pimlico’s Carbon Footprint

Here at Pimlico we are very aware of our environmental impact and are always looking at ways to reduce our CO2 emissions.

By allocating new jobs to the nearest engineers and directing them on the most efficient routes that avoid traffic jams less fuel is wasted, which ultimately reduces our CO2 emissions and our carbon footprint.

Contact

For further information please contact Pimlico using the details below:

Telephone: 0207 928 8888

Email: enquiries@pimlicoplumbers.com

Post: Pimlico House
1 Sail Street
London
SE11 6NQ