Information and Communication Technology

Pimlico’s Website

The management, design, construction and analysis of Pimlico’s website are headed up by it's internal IT team which has been involved in the development process of pimlicoplumbers.com since he started here and is ensuring it is kept up to date with the latest in webdesign.

Having a website helps us to be more transparent as a company. We keep the site constantly updated with the latest information about Pimlico, our prices, our guarantee, and anything else you might want to know about us.

We use the website to keep customers up to date with what is happening with the company. Video, images, and 'paper cut outs' are all stored in our media section which is keep constantly up to date. There is even a blog written daily by our MD Charlie Mullins.

Our website receives on average over 10,000 visits per week and this number is ever on the increase as we improve and develop the site.

Telephone System

We have a very high tech telephone system which makes it very easy for us to take your calls. It enables us to easily handle your calls with holding functions, and call passing technology. Our lines are continually checked for call quality to make sure that the customers always get the best possible experience when calling us.

Mobile Phones

Our engineers and managers all over London are in constant contact with us via company mobile phones. We can get answers to any query a customer might have about a job with ease, and your engineers can call customers directly to confirm any works.

Hi-Tech Tracker System

All our vehicles are fitted with a high tech data tracking system. The location of all our vans is displayed at all times in our office so that we can always find the closest engineer to you. We have been using this system to reduce our response time in emergencies so we can assist you as soon as we can.

We can also check the times an engineer puts on an invoice against the movement of the vans at the request of the customer.

Contact Us

For further information you can contact us using the details below: